Shipping policy
Shipping Policy
Last Updated: May 2026
At TickGuardian, we work hard to get your order delivered as quickly and safely as possible.
Order Processing
All orders are processed within 1–3 days after purchase.
Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
Please note that processing times may be slightly longer during holidays, peak seasons, or promotional events.
Shipping Times
United States
- Standard Shipping: 7–15 days
Canada
- Standard Shipping: 8–15 days
International Orders
- Standard Shipping: 10–20 days
Delivery times are estimates and may vary depending on your location, local customs procedures, weather conditions, and carrier delays.
Tracking Your Order
Once your order has shipped, you will receive a tracking number via email.
Please allow up to 48 hours for tracking information to become available after shipment.
Delayed Deliveries
While most orders arrive within the estimated delivery window, occasional delays can occur due to factors outside our control.
If your order has not arrived within 25 days from the shipment date, please contact our support team and we will gladly investigate the issue.
Incorrect Shipping Information
Please ensure that your shipping address is correct before completing your order.
TickGuardian is not responsible for orders shipped to incorrectly entered addresses provided by the customer.
If you notice an error in your shipping details, please contact us immediately at:
Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact our support team as soon as possible.
We are committed to helping resolve shipping issues and will work with you to find the best possible solution.
Contact Us
If you have any questions regarding shipping, delivery, or tracking, please contact us:
Email: support@tickguardian.com
We aim to respond to all inquiries within 24 hours.